Providing customer-focused model that allows customer to retain ownership and maintenance responsibilities of the CedarMind product's. The model was created after witnessing the challenges that many customers face with a fixed, in-house support team. Support model provides a scalable team that is ready to provide assistance on-demand, governed by strict Service Level Agreements (SLA). Working from our Based Support Center, Client has access to a team of skilled consultants / Subject matter Experts who are familiar with Business not only Application. Working as little or as much as needed, our team can assist with production support, configuration of existing functionality, or development of new Add-on on top.
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